Contingency Policy for whale watching trips

In case contingencies arise hindering the normal operation of the schedule, the following steps will be taken.

In case of adverse weather conditions:

Note: If the port is closed for half a day, when the navigation is resumed, the authorities will enable operators to use a second boat during the rest of the day.
If the port is closed all day long, a second boat could be used the following day during all day. Both cases will clearly moderate the demand of passengers who could not make the navigation due to adverse weather conditions.


Reasons beyond the control of the company which impact the normal rendering of the services

Unexpected circumstances inherent to the company: