RESERVATIONS

FAQ

What is included in the rate?
The rate includes:

  • Navigation on the waters of the Golfo Nuevo departing from Puerto Pirámides to watch the southern right whale, together with sea lions and different seabirds which can also be found.
  • Narration made by a bilingual guide/naturalist (English/Spanish).
  • Safety equipment.
  • VAT (10.5%).

Do I need to make a reservation in advance?
In high and medium season demand for our services is soaring, therefore reservations made in advance are highly recommended

How can I make a reservation?

  • Entering at the “Request form” section on this web,
  • Sending an e-mail at: reservas@southernspirit.com.ar,
  • Calling at (0280) 15 457-2551 or (0280) 15 457-2340, or
  • Personally at our Boarding Station in Puerto Pirámides one hour before the time of departure (we do not recommend this option during high season).

If you wish to make a reservation, please send us this information:

  • Number of passengers.
  • Date and time of the trip requested.
  • Please, let us know if any passenger is a junior or a child and if you need some kind of assistance to embark for having limited mobility.
  • Phone number.

How can I pay my reservation?
You can purchase your tickets directly at our BUY ONLINE section, or you can make a request and then pay your reservation at our Boarding Station one hour before boarding, once you have received our confirmation. We accept cash, debit cards like Visa Electron, Maestro and Cabal, and the credit cards Visa, Cabal, American Express and Mastercard.
For groups of more than 8 passengers, 30% of the total amount should be paid in advance by means of a bank deposit or wire transfer in Argentine pesos or US dollars.

What happens if the weather and the sea conditions are not adequate to make the tour?
The whale watching tour always depends on the conditions of the sea. Our personnel are constantly checking the condition of the weather and will professionally respond to the contingencies that may arise, where the comfort and safety of our passengers are top priority. For your information, please read our Contingency Policy.

Southern Spirit Cruises:

Boarding station in Puerto Pirámides
Primera Bajada al Mar
9121 - Puerto Pirámides
(0280) 449-5094
(0280) 15 457-2340

Contact in Puerto Madryn :
(0280) 15 457-2551
reservas@southernspirit.com.ar

Administrative Office in Puerto Madryn :
(0280) 447-3043
administracion@southernspirit.com.ar

Please, note that the telephone communication or an e-mail does not imply the acceptance of the reservation. It will only be accepted by means of a written notice (e-mail).